Resources for Struggling Students

at the Jackson School of Global Affairs

Thank you for being here. If you or a student you know is struggling, or experiencing a crisis, you have come to the right place. Yale has many resources available to help. This page is designed to help you access guidance and support.

Please call 911 in case of a life-threatening emergency

For other urgent situations please see the resources below.

Yale Acute Care at Yale Health

203-432-0123 (open 24 hours a day, 365 days a year)

Yale Mental Health & Counseling

203-432-0290 (open 8:30am - 5:00pm, Monday-Friday)

For urgent concerns outside of these hours, any student can ask to speak to the on-call clinician, 24 hours a day, 365 days a year by calling 203-432-0290

Yale Mental Health and Counseling provides a full range of free mental health services to Yale Students. To access individual therapy, medication management, and/or group therapy, students should call Yale Mental Health and Counseling at 203-432-0290 and schedule an intake appointment.

Yale Police

203-432-4400 (Walking escorts: 203-785-5555 or the LiveSafe app)

Yale’s Sexual Harassment and Assault Response and Education Center (SHARE)

(203-432-2000. (open 24/7, 365 days per year). Confidential consultations available Monday - Friday from 9:00am - 5:00pm and after these hours for time-sensitive matters.

SHARE provides crisis support, advocacy, and referral to on-going care for all members of the Yale community dealing with sexual misconduct of any kind, including sexual assault, sexual harassment, stalking, intimate partner violence, and more. SHARE also offers on-going counseling for students (undergraduate, graduate, and professional) focused on processing issues related to sexual misconduct.

National Crisis Support Lifeline

988 (open 24 hours a day, 365 days a year. Free and confidential phone/text/chat support for people in mental health distress)

.

Non-Urgent Matters

If you are concerned about a student and not sure where to start, feel free to reach out to Lily Sutton, assistant dean for student affairs (lily.sutton@yale.edu). For academic concerns please include David Simon, assistant dean for graduate education (david.simon@yale.edu).

If you have concerns about a student and are unable to connect with Lily or David, please email Margaret Katz (margaret.katz@yale.edu), assistant director for student affairs.

Deputy Title IX Coordinators

Deputy Title IX Coordinators are identified as individuals who are available to consult with members of the community about their concerns and questions related to sex- or gender-based discrimination or sexual misconduct. By disclosing a concern to a Deputy Title IX Coordinator, they can help you review options, identify and implement supportive measures, and connect individuals with other campus resources. Disclosing a concern to a Deputy Title IX Coordinator is not the same as bringing a complaint with the University, and supportive measures may be requested without filing a complaint. More information and resources can be found here. Lily Sutton is the Jackson School's deputy Title IX coordinator. You may also go to any deputy Title IX coordinator on the list.

Discrimination and Harassment Resource Coordinators (DHRCs)

Discrimination and Harassment Resource Coordinators have been identified by each school's dean as community members with the responsibility to receive concerns and offer advice and guidance related to diversity and inclusion, discrimination and harassment, retaliation, and equal opportunity. Discrimination and Harassment Resource Coordinators may also help facilitate informal resolution. This may be an individual’s best “first stop” in discussing a concern related to discrimination, harassment, or retaliation, particularly as Discrimination and Harassment Resource Coordinators will be knowledgeable about resources specific to the school. More resources to address discrimination and harassment concerns can be found here. Lily Sutton is the Jackson School's DHRC. You may also go to any DHRC on the list.

Academic Concerns

Students who have experienced personal hardship or emergency situations that may impact their academic progress should reach out to David Simon, assistant dean for graduate education, and Lily Sutton, assistant dean for student affairs. If you are unable to connect with Lily, please email Margaret Katz, assistant director for student affairs (margaret.katz@yale.edu)

Additional University Resources

Chaplain's Office

Chaplains from a variety of religious and spiritual traditions are available for confidential support and care. Students often talk to chaplains about grief, adjusting to graduate school, building and maintaining relationships, vocation, and more. You do not need to identify as religious/spiritual to speak with a chaplain. Call 203.432.1128 to make an appointment or feel free to reach out to any of the chaplains by email. You can also sign up directly to Chat with a Chaplain. Chaplains are available Monday – Friday from 9am – 5pm.

Student Accessibility Services

Student Accessibility Services (SAS) works with Yale students with acute or ongoing disabilities to provide appropriate accommodations, auxiliary aids, and services through an interactive process. The Jackson School's liaison in SAS is Jordan Colbert.

The Good Life Center

The Good Life Center is the official student wellness center of Yale University, offering space for wellness-related meetups, peer-to-peer support The Center seeks to empower students with evidence-based skills for fostering mental, physical, social and emotional well-being

Yale LGBTQ Center

The center is open Sunday - Friday from 3PM-10PM (Closed Saturdays)

Belonging at Yale

Belonging at Yale is the name for the university’s activities to enhance diversity, support equity, and promote an environment of welcome, inclusion, and respect.

Yale Office of Institutional Equity and Accessibility

The Office of Institutional Equity and Accessibility (OIEA) plays a leadership role in the university’s efforts to provide equitable treatment and accessibility within Yale’s programs and activities. OIEA encourages any student, faculty member, staff member, or applicant for employment or programs at Yale who is concerned about discrimination, harassment, or retaliation to report their concern to OIEA.

Office of International Students & Scholars

From practical matters like housing & transportation, to health & wellness resources to driving and transportation and more, please visit the OISS website.

Our Team

Margaret Katz Profile

Margaret Katz

Lily Sutton Profile

Lily Sutton