Who can help me and when?

For Urgent Matters

In the event of a life threatening emergency, call 911

  • Yale Police: 203-432-4400
  • Yale Acute Care: 203-432-0123 (24/7, 365 days per year)
  • Yale Mental Health and Counseling: 203-432-0290 (8:30am-5:00pm, M-F)
  • Yale’s Sexual Harassment and Assault Response and Education Center (SHARE): 203-432-2000 (24/7, 365 days per year)

Yale College has also compiled a listing of resources you can contact if a student is in distress. View this list and more information on supports provided by these campus partners in the Resources for Students in Distress Directory.

Do not hesitate to reach out to your team of advisers and supporters

  • If a student is struggling socially

    It can take a while for a student to make the meaningful connections necessary to feel comfortable on campus. The following resources can help:

    • Getting Social Help: https://yalecollege.yale.edu/getting-help/getting-social-help
    • Belonging at Yale Initiative: https://belong.yale.edu/
    • Yale LGBTQ Center: https://lgbtq.yale.edu/
    • Yale College Cultural Centers: https://yalecollege.yale.edu/communities/cultural-centers
    • FGLI (First-Generation, Low-Income) Community: https://fgli.yalecollege.yale.edu/
  • If a student could benefit from tutoring in a particular subject

    The Poorvu Center offers writing, tutoring, and mentoring resources that are specifically designed to support academic and personal success at Yale.

  • If a student is facing an immigration or Visa-related issue

    The Office of International Students & Scholars (OISS) offers help and support to international students throughout their Yale experience and beyond. OISS can answer questions about immigration status or assist with the transition to this new culture and community.

  • If a student is facing issues with substance use

    The Alcohol and Other Drugs Harm Reduction Initiative (AODHRI) aims to educate students in the prevention of dangerous alcohol and drug abuse.

  • If a student is experiencing unexpected financial hardship

    If a student is experiencing unexpected financial hardship, they may be eligible for emergency funding support from Yale College through Safety Net:

  • If a student has questions regarding financial aid or their student account

    The Office of Student Accounts is available to help with questions about student accounts, making payments or obtaining a refund:

  • If a student has experienced sexual assault or harassment

    The Office of The Sexual Harassment and Assault Response & Education Center (SHARE) assists individuals who are or have been directly impacted by an experience as well as friends, family, or loved ones who wish to provide support.

    Call SHARE any time of day or night via our 24/7 hotline at 203-432-2000.

  • If a student is having technology issues

    The Student Technology Collaborative (STC) is available to help 24/7 with technology issues for students:

  • If a student would like to learn more about or be involved in sustainability efforts on campus

    A sustainable campus depends on the efforts of the people who live and work there. Learn about how to participate on the Yale Sustainability website:

  • If a student would like to learn more about being involved in New Haven

    The Yale-New Haven relationship is unique in the world of higher education. Learn more about how to be involved on the Office of New Haven Affairs website:

  • If a student needs information regarding disability accommodations

    Student Accessibility Services (SAS) works with all Yale students with disabilities to determine and provide appropriate accommodations and auxiliary aids and services.

  • If a student is seeking employment or internship guidance

    The Office of Career Strategy advisors help students, alums, and postdocs to clarify career aspirations, identify opportunities, and offer support at every stage of career development.

  • If a student is interested in being involved in the Arts at Yale College

    At Yale College, you will find a thriving arts community that offers hundreds of opportunities to study the arts and even more to create them.